Moco is fast, easy to learn and easy to use! With our catalogue feature, it's easy to find the correct product and select the exact quantity by pack size. No more splitting packs. Clients enjoy a massive reduction in returns due to incorrect ordering. Orders are sent directly to your warehouse for picking, packing and dispatch. With multi price levels by customer, orders are correct and your customer satisfaction levels improve.
Take customer orders anywhere regardless of mobile data coverage. One system for all your customers be they in or out of town. Orders are sent directly to your warehouse and are then loaded automatically into your accounting system. Avoid double handling, handwritten orders and lost paperwork. The embedded Moco CRM "How to" videos make training easy and always available in the field.
Moco CRM empowers your reps with customer details, past call notes, product stock levels, customer specific pricing, product PDF's, the ability to print an order or email confirmations. Your reps have all the tools to work remotely in real time. Call notes may be taken on the spot. Prospects may be created on the road. No more time wasted driving back to the office to do admin. Keeps your reps on the road, productively writing orders.
Past purchase history is held on the iPad to ensure full order lines. No more part orders, where the rep takes the order for a major item but not the consumables that go with it. Or the rep has only ordered part of a product range the customer usually carries. Easy to answer customer questions like "Exactly what part did we order last time?". Orders may also be parked and resumed later.
Product barcodes may be quickly scanned in store and order quantity entered. Orders upload to the cloud portal and then directly updated to your accounting system under your own SKU or part number. Alternatively reps may order product directly from the iPad catalogue or search by category, product code or description. Moco CRM works with Zebra printers too for receipting and order printing.
We have all experienced call dropouts on our phones, even in main cities, sometimes at trade shows and often in rural areas. Coverage is good but not yet perfect. Moco was designed from the ground up to be offline and avoid any coverage issues. Reps can always take orders regardless of where they are, where your customer is located or the quality of mobile data available at the time.